Enkept Forms · Features
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Grow and retain users with a seamless digital experience management system.
Merchant features
Setup
- Set up multiple forms
- Custom scales and templates
- Configure required and mandatory user information
- Breach alert threshold for each rating parameter
- Learn more
User / guest management
- View distinct users and user details
- Filter user segments, like upcoming birthdays
- View responses of distinct users
- Learn more
Add-ons
- Google review option based on an admin-defined threshold
- AI sentiment analysis on remarks, with filters to bucket results
- Learn more
Responses
- View all responses
- Filter by user, date range, parameter, average rating and sentiment
- View additional remarks against user ratings
- Learn more
Staff management
- Add multiple staff and allow login
- Role-based access controls
- Learn more
Dashboards
- Real-time response count, charts and filters
- Day-wise average and parameter-level rating
- Day-wise breach alerts
- Learn more
For your users
- Easy data correction
- Remarks against each rating
- QR or link-based responses
- Easy navigation between features
- Skip optional steps
- Leave a Google review for the business
Coming soon
User email validation
Builds a better business–user relationship.
User phone validation
Builds a better business–user relationship.
Merchant logo on forms
Better positioning of your brand.
Contextual sentiment analysis
Tags and topics on sentiment — e.g. “Bad food” occurred 5 times.
Run your whole business on one suite.
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